Internal Training
Give your teams the support that they need
Are you looking to create a culture where your team are confident, empowered, effective and autonomous individuals? Where your people managers become effective leaders of both their teams and your business?
Then it’s time to give your people the support they need to fulfil their potential and deliver for your organisation.
If you’re looking for a specialist in supporting young professionals with their career development, let’s talk about how I can help you give your teams the support they need, when they need it.
At What Happens Now, there is one simple belief…
The provision of 1:1 coaching and career development training should not be reserved for SLTs and the C-Suite, and that providing support tailored to individuals in the early stages of their careers is a key step in future proofing your business.
What does “future proofing” your business mean?
When it comes to your people and your teams, in order for them to be able to grow, learn and develop, you need make sure you are meeting 3 key priorities:
Priority 1: you need to your teams to feel…
Motivated, effective, efficient, collaborative and engaged in their work in order to deliver results for you and your business.
Priority 2: you need your leaders to feel…
Confident, assured, empathetic, curious and empowered to lead their teams through the highs and lows of turbulent economic times.
Priority 3: your teams want to feel…
Motivated, challenged, supported, invested in and valued by the organisation that they work for in order to view their employment as a long term partnership.
Achieving these three priorities is the foundation for the future success of your organisation.
Receiving the right support matters to everyone…
54% of immediate retention is associated with the employee's belief that their company contributes to their development.
— Culture Amp, 2022
70% of individuals who received coaching reported improved work performance, communication skills, and career prospects
— ICF, 2009
Poor management is the second biggest contributor to stress-related workplace absenteeism
— CIPD, 2019
75% of the reasons for voluntary turnover can be influenced by managers
— Gallup, 2008
Leadership training has a proven ROI of $7 for every $1 spent
— BetterManager, 2023
76% of coaching clients are managers, leaders and senior executives – and just 18% of them are under 35
— ICF, 2023
How I can help you support your team and your business
As a career coach who specialises in helping people in their 20s and 30s all over the world, What Happens Now’s work aims to empower young professionals to feel in control of their careers.
Combining a deep understanding of the struggles, motivations and priorities of early career individuals and organisational psychology, I support them to harness their strengths, embrace their fears and challenge their barriers so that they thrive in their roles.
Because your people want to feel empowered to be their best selves in their jobs and you need your people to be operating at the top of their game.
Through What Happens Now, I support organisations in two different ways:
1:1 coaching support for individual team members to empower them to achieve their full potential.
Group training workshops delivering group learning and development across a range of topics to address your team/organisational needs.
In both settings, I use a relatable, supportive and energising approach in order to create an environment where your team feel heard, understood, motivated and inspired to take their career to the next level.
1:1 coaching
Everyone’s different right? We all have different motivations, strengths, weaknesses and fears and so when it comes to delivering effective career support, it can make total sense to focus on the individual - this is where 1:1 coaching comes in.
When working with your team members, I use a person-centred approach to support your team member’s development in a non-directive manner. 1:1 coaching offers a safe space for your team member to take ownership over their own career development, establish their own goals, face their own blockers and identify their own solutions in order to become an autonomous, effective, confident and motivated individual within your team.
1:1 coaching support can be a highly effective tool to have in your toolbox to support team members over a sustained period.
There are 3 key benefits of 1:1 coaching that positively impact both your team members and your organisation:
Develop a deeper understanding of themselves in their role
Identify key goals for strengthening their performance
Support them and hold them accountable to actively pursuing and achieving those goals
They are given access to a huge range of tried and tested tools, exercises and frameworks in order to help facilitate their progress. All resources are rooted in occupational and organisational psychology and are hand picked for use on a case by case basis allowing the approach to tailored to the specific needs of the team member rather than taking a one size fits all ideology.
Coaching offers your team members a safe space for them to test out their ideas, challenge their own weaknesses and strategise about their growth.
1:1 coaching topics can include (but are not limited to):
Promoting awareness of strengths
Identifying and improving skillset weaknesses
Improving communication skills
Building confidence
Learning how to listen
Developing leadership style
Transitioning into first time management
Improving team performance
Increasing productivity
Strengthening boundary management
Improving time management
Planning and ownership of individual career development
Supporting during a period of organisational change
Coaching can be included as part of your organisation’s learning and development programme and / or at the request of an individual team member as part of their own professional development. Coaching is available online or in person (for organisations based in London).
Hit the button below to send me an email or fill out the enquiry form at the bottom of the page and we can jump on a call to chat about how I can help you.
Group Training Workshops
When it comes to creating a culture of collaboration and innovation, it can be particularly effective to develop a sense of shared vision in a group setting. Group training allows your team to the opportunity to learn together as a community, which in turn creates a sense of ongoing support but also accountability.
Group training can generate a greater sense of cohesion in your team as, through interactive sessions, teams are encouraged to share and co-create solutions and learnings together. This can promote an increased level of peer to peer support and team building.
-
Being a Leader (Without Managing People)
In this workshop, Caroline myth busts the common misconception that in order to be a leader at work, you have to be a manager or manage a team. In a relatable and authentic dialogue, Caroline will walk your team through the 6 ways that they can show up as leaders in their teams and in their own lives. This interactive session takes your team through different styles of leadership and guides them through how to start taking action today in beginning to implement leadership behaviours.
Topics covered in this workshop include:
- Defining your role within your career, team and organisation
- Gallup’s 6 key leadership behaviours
- Identifying how you can show up as a leader at work on a daily basis
-
Take Control of Your Career Development
In this workshop, Caroline will empower your team to take control of their career development and explore how to tackle making big career decisions. This workshop will walk your team through how to navigate through decision paralysis, the pressures of making the “right” decision and reframes the process of career development to make it feel far more accessible. This workshop will guide your team through planning the next chapter of their careers and identifying their next steps in an engaging but relatable way.
Topics covered in this workshop:
- Understanding your career goals
- Reframing how we approach career planning
- Breaking decision paralysis and embracing action
-
How To Make Networking Feel Less Scary
In this workshop, Caroline breaks down common misconceptions about networking and why we all tend to find the whole process a bit icky. This workshop will encourage your team to challenge their own preconceptions about networking and explore how networking can be used to enhance their own career development in a way that feels authentic to them. This workshop will walk your team through 3 ways that they can feel more confident networking and offers thought provoking ideas about how your team can begin to implement this today.
Topics covered in this workshop:
- What we think networking is vs what it really is
- How to identify your network
- How to feel more confident networking
-
5 Secrets No One Tells You About Careers
In this workshop, Caroline will walk your team through 5 things that no one talks about when it comes to careers. This interactive workshop lifts the lid on 5 career secrets that your team needs to embrace in order to thrive in their careers over the long term. Packed with actionable tips, long term strategies and mindset shifts, this empowering talk reframes career development in a relatable way that empowers them to take control of their career.
Topics covered in this workshop include:
- Understanding the changing career landscape in 2025
- Utilising power of networks
- Accepting change and when things go wrong
- Developing your career outside of a linear framework
- Adopting an adaptable mindset
Looking for something bespoke?
Let’s collaborate together to understand where your team is at, what they need and in turn, I will create a bespoke workshop to support your team’s development.
Topics for workshops could include:
Building your personal brand at work
New manager 101
Cultivating meaningful and effective relationships at work
How to communicate effectively
How to build a professional network
Finding your superpower (and owning it)
Each workshop is rooted in organisational psychology and include coaching exercises and relatable examples to create accessible and practical training that feels super relevant to your team’s needed so that they can start taking action immediately.
Drop me an email by hitting the button below or fill in the enquiry form at the bottom about what you’re looking for and we can jump on a call to chat about how I can help you.
-
Working with Caroline was a game changer for me. From our very first conversation, I felt understood in a way I hadn’t experienced before. Caroline’s ability to listen deeply and capture the essence of my situation was impressive. She not only summarized my thoughts and goals in a clear, thoughtful way, but also asked the right questions that helped me see the path forward. Her approach is both empowering and practical. The exercises she gave me between sessions were exactly what I needed to gain clarity and momentum. Caroline’s unique blend of personal experience and non-directive guidance created a space where I felt safe to explore my ideas, refine my vision, and work toward my goals with renewed energy. I’m still benefiting from the insights she gave me, and I feel much more confident and motivated. Caroline helped me make real progress, and I can’t thank her enough for the direction and encouragement she provided.
Nina, Stuttgart
-
Caroline is a fantastic coach, she challenges you, but in such a lovely way. She is easy to talk to, very genuine and just an all round great person. She has given me some tools to help assert myself and getting the best out of work, rather than it being all consuming! I feel like Im on a good path - and thankfully with her support, I pushed for the promotion which I got!
Ruby, Kent
-
Caroline has a super positive attitude and friendly approach. I felt like she was always on my side and did a great job providing constructive feedback whilst asking the right questions. I felt like her approach was tailored and specific to my exact needs - no generic feedback or career forms to fill in which I loved!
Sarah, Salisbury
-
Caroline has helped me find confidence and professionalism in my new role. She listens intently and always has useful feedback and actionable advice. In my new role I felt alone and nervous, but now with Caroline's guidance I have learned to be more mindful and am well on my way to becoming a better leader for my team. I cannot recommend Caroline's coaching services enough. She's warm and caring and provides a safe space for open conversation which made me feel comfortable and heard.
Ashley, Virginia
-
Caroline facilitates an environment which is incredibly open, honest, productive, and comfortable. She perfectly strikes the balance between being your biggest cheerleader/a brilliant pal and being an expert coaching professional with the knowledge and tools to get you where you want to be. She gives fantastic advice and, perhaps more impressively, she asks the probing questions which empower you to reach conclusions yourself. In between our sessions I often found myself with 'eureka!' moments prompted by something she had raised. I am so glad I worked with Caroline. She made me feel seen and understood and is exactly the style of coach I needed. I would not be in the position of career confidence and contentment (and on the precipice of something I'm hugely excited about!) without her guidance. Caroline is the best.
Leanne, London
-
A massive thank you to Caroline- she helped me so much this year. She is incredibly easy to talk to and brilliant at asking questions that push you to identify new things about yourself- your strengths, what you need, and what challenges you. I’ve done a few career development activities in the past but never gained so much insight and value from these. She really helped me work out my next steps, and most importantly change my mindset from being somewhere pretty desperate for change and fed up to feeling so much more in control and excited about my future. Thank you again Caroline- you are a brilliant career coach, and an incredibly lovely person!
Fran, Bournemouth
-
The 12 week programme with Caroline was fantastic. She provided a safe space to be fully transparent with my concerns about my job and doubts about myself. Caroline is a great listener, and she also is very good at breaking down my thoughts and putting them into perspective. We were able to work through everything I had on my mind and she helped me find ways to be proactive towards my goals. Caroline made me feel calm but also heard. Being able to talk things out with her made me realise a few things that I wouldn't have if I were to do this on my own. I felt very lost in my career and was unsure on what I should do. But after these sessions, I have a clear vision on what I need to do next to progress in my career. I have learnt a lot about myself and I have gained a lot of confidence. I highly recommend Caroline for anyone who is feeling lost and confused about what to do next to achieve their career goals.
Sonal, Loughborough
-
I appreciated Caroline asking the more difficult to ask questions, because those are the ones that made me think and challenge myself the most. Questions that I wouldn't have asked myself necessarily. I thought it was beneficially tailored to my wants and needs, and did also serve as a form of career therapy which I greatly appreciate. She gave me the tools I need to make the right steps in giving myself a reboot. She was always on time and remained personal but professional.
Peter, Kent
-
I came to Caroline in a negative place in my career and by working with her not only did I manage to take back control of my job, but this helped me significantly improve my relationships with my immediate team, my wider network and more importantly with myself! Looking back, the investment in Caroline has paid off immensely. I have identified not only opportunities for the future which I am excited about but have negotiated more remuneration and an improved title within my current role. Couldn't be more grateful to stumbling across Caroline on TikTok and committing to working with her and would certainly look to work with her again in the future.
Meryl, London
Let’s work together.
Interested in working together? Fill out some info and we will be in touch shortly.